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14 in-person training hours
Practical Strategic Applications
Adopted by many organizations in MENA, such as Orange Jo and BCI; this course will change the way you look at sales. You'll learn to develop a sales process by using an effective selling methodology that implements the customer's journey and experience, all based on your business model.
The course also focuses on real-world situations, as well as topics that salespeople face on a day to day basis.
About The Course
Tried and true advice
نصائح مجربة و مثبتة
ارشاد مباشر في كل خطوة
Learn to create the perfect sales process
And tailor it to fit your customer's personality
Introduction - What is Selling?
The Three Qualities of a sales person
Need vs Usage - why should I buy from you?
Emotional VS Rational Selling
Identify The customer ecosystem - how to move from transaction to conversation and then to relation?
Sales using storytelling and exposing the customer's pain.
Implementing effective sales presentation skills.
Consultative Selling and selling the value
Define Customer Experience - understand how customers buy while in the store
The art of asking questions.
How to use your body effectively?
First contact strategies.
Closing Strategies and identifying buying signals
Closing the Sale: direct, alternative-multiple, and objection close
identifying & overcoming customer objections
Identifing the four types of customers' personalities and how to deal with
Cross–up-selling and wrap up
Who benefits from this course?
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